Customer Relationship Management

1NService uses a web based Business Management system that tracks and reports on various aspects of the customer relationship in the areas of technical support, project management and collaboration.

This web based service provides support customers with service portal allowing them to view the performance of their networks, status of trouble tickets and a view of their serialized inventory of assets.

Enterprise Wide Collaboration throughout our offices 

The 1NService Intranet Portal, 1nSight, provides our Regional Offices with a virtual collaborative connection with key thought leaders distributed across North America. 1nSight acts as a hub to share information and standardize on best practices in the design, implementation and support of 1NService solutions.

1nSight is used to search Regional Centers of excellence for Solution Architects, Engineers and Developers whose skills and experience match the needs of our customers. To access 1nSight click here.